Abi’s Food Centre
Last updated: January 2026
1. Who We Are
Abi’s Food Centre (“we”, “us”, “our”) operates this website and online store supplying food, catering products and packaging to retail and trade customers across the UK.
Business Address:
Adams Business Centre
Unit 15
Cranes Farm Road
Essex
SS14 3JF
We are the data controller for the purposes of UK data protection law.
2. What Information We Collect
When you use our website, we may collect:
Personal Information
Name
Billing and delivery address
Email address
Telephone number
Company name (for trade accounts)
VAT number (where applicable)
Account Information
Username and password
Trade account status
Order history
Payment Information
We do not store full card details.
Payments are processed securely via our payment providers.
Technical Data
IP address
Browser type
Device information
Cookies (see section below)
3. How We Use Your Information
We use your data to:
Process and deliver your orders
Manage trade accounts
Provide customer support
Send order confirmations and delivery updates
Prevent fraud
Improve our website and services
Meet legal and accounting obligations
We do not sell your personal data to third parties.
4. Trade Accounts
If you apply for a trade account, we may collect:
Business name
Business address
Contact details
VAT registration number
Purchase history
This information is used solely to assess and manage your trade pricing and eligibility.
5. Local Delivery & Shipping
When you enter a postcode, we use it to:
Determine delivery eligibility
Calculate delivery charges
Apply free local delivery thresholds where applicable
This information is used only for order fulfilment purposes.
6. Cookies
Our website uses cookies to:
Keep items in your shopping basket
Process checkout
Remember login details
Improve website performance
Enable analytics (if enabled)
You can control cookies through your browser settings.
7. Who We Share Data With
We may share data with:
Payment processors
Delivery providers
Website hosting providers
Accountants (for legal compliance)
All third parties are required to protect your data.
8. Data Retention
We retain order information:
For tax and accounting purposes (typically 6 years)
For trade account management
As required by UK law
You may request deletion of your account data, subject to legal obligations.
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion
Object to processing
Request data portability
To exercise your rights, contact us at:
[Insert contact email]
If you believe your data is being misused, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. Security
We take reasonable steps to protect your data, including:
Secure hosting
Encrypted checkout
Access controls for trade pricing and admin areas
However, no online system is completely secure.
11. Changes to This Policy
We may update this policy from time to time.
The latest version will always appear on this page.